Insights & control

See progress, exceptions and performance across the operation.

One picture of the work in progress

Powerflow brings the state, progress and history of your running processes together in one view. From individual cases to the operation as a whole, teams and management work from the same up-to-date picture of what is happening and where attention is needed.

Know where your operation can improve.

Powerflow measures how processes actually perform, including cycle times, waiting times, exception volumes and completion rates. See where work slows down, identify recurring bottlenecks and use that insight to make targeted improvements to the way your operation runs.

Know what happened. Understand why.

Powerflow records the steps, events and actions that shape each process instance. Follow how a case progressed, see where it waited or changed direction, and understand which actions were taken. This gives teams the context to resolve issues, explain outcomes and improve the process over time.

Live process dashboard

See the current state, progress and exceptions of your running processes in one place.

Cycle-time measurement

Measure how long processes and individual steps take, including where time is spent waiting.

Ageing and SLA views

See which cases are approaching deadlines, overdue or waiting longer than expected.

Bottleneck detection

Identify recurring delays and understand where work slows down across your processes.

Exception monitoring

See where processes need attention, with the context needed to understand what is happening.

Per-entity views

Explore process performance by customer, team, location or other relevant business dimensions.

Export to your BI

Make process data available to your existing reporting and analytics environment.

Alerting

Notify the right people when a process needs attention or reaches a defined threshold.

Full process history

Follow the steps, events and actions of each process instance from start to finish.

Process performance trends

Track how cycle times, exception volumes and completion rates develop over time.

Process version insights

Understand which process version a case follows and compare performance across versions.

Continuous improvement

Use operational insights to identify improvement opportunities and measure the effect of changes.

Keep business processes moving from start to finish.

Use existing system capabilities within governed business processes.

Bring people into the process when their input or expertise is needed.

See progress, exceptions and performance, and use that insight to improve execution.