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OFFICE OF THE CIO

Governance. Speed. Trust.

Business needs change faster than core systems can always adapt. Powerflow provides the orchestration layer that governs business processes across your existing landscape, helping IT deliver change faster while maintaining control over execution, dependencies and responsibilities.

IT colleagues reviewing an integration flow and exception list on screen

Modernise the process layer, not the whole landscape.

Core systems provide the capabilities your business depends on. But the processes that use those capabilities often extend beyond the natural boundaries of any one application.

When process logic, decisions and exceptions are spread across systems and manual work, change becomes harder to deliver and execution harder to govern. Powerflow makes that process layer explicit, executable and controllable.

Team reviewing a systems-to-opportunities diagram on a wall screen
BUSINESS AGILITY

Deliver business change without rebuilding your core systems

Business needs evolve, but changing a core system can be complex and time-consuming. New propositions, process rules and operational requirements may require changes that extend beyond the natural scope of the underlying application.

Powerflow makes business-process orchestration explicit, allowing IT to adapt process flows, rules and decisions while existing systems continue to provide their core capabilities.

Time to production Change lead time Process delivery time
SEE HOW →
Team reviewing an application landscape diagram on a wall screen
GOVERNANCE & CONTROL

Keep business processes governed and traceable

When process logic, decisions and exceptions are distributed across applications and manual work, it becomes harder to understand how a business process is executed and where intervention is needed.

Powerflow keeps track of process state, applies rules and timing, coordinates actions and makes exceptions visible. Human decisions remain part of the governed process, giving IT a clearer basis for managing execution and change.

Exception aging Manual interventions Process completion SLA performance
SEE HOW →
Team reviewing a connected IT landscape diagram on a wall screen
ARCHITECTURE & REUSE

Get more from the systems you already have

Core systems provide valuable business capabilities, but those capabilities may need to support multiple processes with different rules, events and decisions. Embedding every process variation directly into the core can make change increasingly difficult.

Powerflow orchestrates how existing capabilities are used within different business processes, helping IT extend the value of its systems while keeping process logic explicit and manageable.

Processes on existing systems Reusable capabilities Core-system changes avoided
SEE HOW →
WHY POWERFLOW

Give the business more agility without losing control.

Powerflow provides the orchestration layer that governs business processes across your existing systems and teams. It makes process state, rules, events, exceptions and human decisions explicit, while core systems continue to provide their own capabilities.

This helps IT support changing business needs without losing visibility into how processes are executed and managed.

01

Build on your existing systems

Keep core capabilities where they belong and orchestrate the business processes that use them.

02

Governed and traceable

Make process state, rules, decisions and exceptions explicit and visible.

03

Manage process logic explicitly

Separate business-process orchestration from the underlying system capabilities.

04

Predictable operations

Monitor process execution, identify exceptions and understand where intervention is needed.

WHERE POWERFLOW MAKES A DIFFERENCE

Built for the processes your business depends on.

Different business processes can rely on the same core systems while following their own rules, events and decisions. Powerflow provides the orchestration layer that governs those processes, allowing IT to support changing business needs while existing systems continue to provide their capabilities.

Two colleagues reviewing an operational case together in an office
CUSTOMER OPERATIONS

From request to resolution

Onboarding, service, changes and customer journeys need to move from start to finish, even when circumstances change. Powerflow keeps track of each case, coordinates the next step and brings exceptions to the right people.

EXPLORE CUSTOMER OPERATIONS →
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FINANCE & ADMINISTRATION

Keep critical processes moving

Billing, payments, collections, approvals and other administrative processes depend on timing, rules and accurate execution. Powerflow coordinates the complete process, makes exceptions visible and helps teams maintain control over progress and performance.

EXPLORE FINANCE & ADMINISTRATION →
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ASSET & SERVICE OPERATIONS

Coordinate work across the operation

Asset, field and service processes involve planning, dependencies, events and human decisions. Powerflow keeps the process moving, connects operational and administrative activities and makes it clear where action is needed.

EXPLORE ASSET & SERVICE OPERATIONS →
3 weeks → 5 days
Process delivery time
From request to production for a business process or process change.
50+
Business processes
Orchestrated on existing core systems.
35%
Fewer manual interventions
Within governed business-process execution.

Outcomes IT can prove

Deliver business change faster, extend the value of existing systems and keep process execution manageable.

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CUSTOMER STORY
Essent logo

See how existing systems can support more.

Switching, moves and service requests touch several core systems within one customer case. Powerflow orchestrates the process across the existing landscape, so the case keeps moving and the people handling it get the context they need.

“The service desk stopped hunting through systems. The process brings the right customer context to them instead.”
Service desk manager, Essent
READ THE FULL STORY →
HAVE QUESTIONS?

Frequently asked questions

How does Powerflow fit into our existing architecture? +

Powerflow provides an orchestration layer for business processes that use the capabilities of your existing systems. It governs process state, rules, events, exceptions and human decisions while the underlying systems continue to perform their core functions.

Do we need to replace or modify our core systems? +

Powerflow is designed to build on existing systems rather than replace them. Depending on the process, integration or configuration work may be required, but the objective is to reuse existing capabilities and keep business-process orchestration explicit.

How are process rules and changes governed? +

Powerflow makes process logic, rules and decisions explicit within governed workflows. Changes can be managed through the appropriate development, testing and release practices, with responsibilities and controls aligned to the organization’s requirements.

How does Powerflow handle exceptions and human decisions? +

Powerflow can identify exceptions and route tasks to the right people with the relevant process context. Human decisions remain part of the process, allowing execution to continue in a controlled and traceable way.

How do we start with one process? +

We start with one recognizable business process and the people who understand it. Together, we identify the operational challenge, define a bounded first scope and determine how Powerflow can demonstrate measurable value within the existing landscape.

SEE IT ON YOUR ARCHITECTURE

Show me what this looks like in our landscape

Bring us one business process where change is difficult, execution is hard to govern or existing systems are not delivering their full potential. We will explore how Powerflow could help make that process more adaptable and controllable.

Discuss your processContact us